Privacy Policy

This Privacy Policy explains how Country Lane Doodles ("we," "us," or "our") collects, uses, and protects information when you visit countrylanedoodlesutah.com (the "Site") or interact with us about our puppies and services. By using the Site, you agree to the practices described below.

Who We Are

Country Lane Doodles is a small family-run dog breeder located in Erda, Utah, USA. For any privacy questions, you can reach us at sara@countrylanedoodlesutah.com or (435) 255-8499.

Information We Collect

We only collect information that you choose to provide or that is generated automatically when you browse the Site.

Information you provide directly

• Contact form: name, email address, phone number (optional), and the contents of your message.
• Text Us form: name, phone number, and the contents of your message. When you submit this form, your details are sent to us by SMS through our text-messaging provider (Twilio) so we can text you back from Sara's personal work phone. We do not use your number for marketing or share it with anyone else.
• Adoption application: name, email, phone, home address/city/state, household details, lifestyle and pet-experience answers, training package selections, and any notes you add.
• Stud service inquiries & deposits: contact information and details about your female dog.
• Contracts (puppy and stud): legal name, address, phone, email, signature, and the signed contract record.
• Testimonial submissions: name, email, photo (optional), and review content you submit.
• Email correspondence: anything you send to us by email.

Information collected automatically

• Usage & device data: IP address, browser type, device type, pages viewed, referring URL, and timestamps.
• Cookies and similar technologies used by analytics tools (see "Cookies & Analytics" below).

We do not collect or store payment card information on this Site. All payments are processed by third-party platforms (Good Dog, Venmo) on their own systems.

How We Use Your Information

• Respond to inquiries, applications, and contract requests.
• Evaluate adoption applications and match families with puppies.
• Send updates about your puppy, waitlist position, deposits, or contracts.
• Generate and deliver signed contract PDFs by email.
• Publish approved testimonials on the Site.
• Operate, secure, improve, and monitor the Site.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell or rent your personal information to anyone, and we do not use it for third-party advertising.

Legal Basis for Processing

Where applicable law (such as the EU/UK GDPR) requires a legal basis, we rely on your consent (e.g., submitting a form), the performance of a contract (e.g., reserving a puppy), our legitimate interests in running and securing our business, and compliance with legal obligations.

Cookies & Analytics

We use Google Analytics and Google Tag Manager to understand how visitors use the Site so we can improve it. These services may set cookies and collect information such as IP address, pages viewed, and device information. Google may process this data in the United States and other countries in accordance with its privacy policy.

You can disable cookies in your browser settings or opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.

Data Retention

Because we are a small breeder, we generally retain inquiry, application, and contract records indefinitely so that we can support past, current, and returning puppy families, honor lifetime health guarantees, and comply with our legal and tax obligations. If you would like your information removed, please contact us using the details below and we will delete records that we are not legally required to keep.

How We Protect Your Information

The Site is served over HTTPS. Personal information is stored in our database with row-level security and access controls, and administrative areas are protected by authentication. While no system is 100% secure, we take reasonable steps to protect your information against unauthorized access, alteration, disclosure, or destruction.

Your Rights & Choices

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information (subject to legal limits).
• Withdraw consent or opt out of marketing communications.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, email us at sara@countrylanedoodlesutah.com. We may need to verify your identity before responding.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

International Visitors

We are based in the United States, and our service providers may process your information in the U.S. or other countries. By using the Site, you understand that your information may be transferred to and processed in the United States.

Third-Party Links

The Site contains links to third-party websites (such as Instagram, Good Dog, and Amazon). We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be highlighted on the Site where appropriate.

Contact Us

Country Lane Doodles
Erda, Utah, USA
Email: sara@countrylanedoodlesutah.com
Phone: (435) 255-8499